Return Policy
Return Policy
We strive for your satisfaction with your purchase from Dirista. If for any reason you are not completely satisfied with your product, we offer a straightforward return process. Below you will find information on how to return an item:
Eligible Returns:
- All unused and undamaged items are eligible for return within 30 days from the date of purchase.
Steps to Return an Item:
- Contact our customer service via email or phone to inform us that you wish to return an item.
- We will provide you with a return address and instructions on how to package and send back the item.
- Please include your order number and a brief description of why you are returning the item.
Return Shipping:
- Customers are responsible for return shipping unless there was an error on our part (e.g., damaged or incorrect product).
Refund:
- Once we receive and approve your return, we will process the refund within 5 business days. The refund will be issued to the original payment method.
Contact Us:
If you have any questions or need further assistance, please do not hesitate to contact our customer service. We are here to help you!
We thank you for choosing Dirista and hope you are satisfied with your purchase.